How Do I Order Replacement Parts Or Hardware?

To order replacement parts or hardware for your products, please visit our parts page. If applicable, we will then confirm any additional details with you or send a payment request to complete your order.


Finding Your Item's Model And Serial/PO Number

Both the model number and serial/PO number are printed on our product label.

  • For cribs, this label is located on the inner right side panel at mattress level.
  • For dressers, it is located on the back panel. If the back panel is installed backwards, the label may be situated on the inside of the dresser.

Please note as different types and runs of products may have different numbering formats, your serial/PO number format may differ. The location of the label remains the same however.

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